FAQ

How can I choose the right size for me?

Size guides are provided in every product page, please check those carefully. In general, Freddie Vulgar shirts and hoodies are unisex, true to size and regular fit. However, when buying a sweatshirt, we do have a disclaimer for our US customers as the EU sizes for our sweatshirts correspond to a smaller US size.

Check out our size guide for more detailed information.

How long will it take for my order to arrive?

In general, a valid estimate for standard delivery times is 4-10 business days in USA & Western Europe, 4-12 business days in Northern Europe and anything from 7 to 25 business days in some Eastern European countries. Click here for further shipping information.

Freddie Vulgar products are usually made especially for you as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk (and holding huge inventories) is great for environment and makes small businesses like Freddie Vulgar possible.

Can I track my order?

Yes, you can. Once your order has been processed, you'll receive an e-mail with tracking information. The delivery times stated are indicative.

My order hasn't arrived, what do I do?

We’re sorry to hear that. However, here is a word of reassurance: In most cases, everything is fine, most probably the shipping carrier has just experienced an unpleasant delay.
If your package has been marked delivered and it's only been hours or a day, we advise you to wait patiently for a little while longer. Sometimes the carriers scan it before it gets to you.
If the tracking hasn’t been updated in a loooooong time or if it was never updated since creation, it is possible the shipment was lost in transit. Please contact us via contact form or send an email to freddie@freddievulgar.com so we can help you look into this. If the shipment is lost, we will send you new products as soon as possible or offer a refund. Click here for further shipping information.

What is your return policy? / How do I make a return?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. When requesting a return, please follow the instructions. Items sent back to us without first requesting a return will not be accepted.

Which payment methods do you accept?

Visa, Mastercard, Maestro, American Express, UnionPay, Shop Pay, Apple Pay, Google Pay, Bancontact (available in Belgium), iDEAL (available in Netherlands) and PayPal.

What is Freddievulgar.com? Is this a safe place to shop? Who are you guys?

Freddievulgar.com is a safe place to shop. When you shop with us, you're not in some dubious google-translated Chinese store. Freddie Vulgar is a small business. When you buy from us, you're supporting Nordic designers and the many individual professionals who have made this store possible. The store is a registered business and operated in Finland, the happiest country in the world. Read more about us here.

Ehhmm, what's going on with your product descriptions?

Yeah, we know... The short answer is that they are part of the artwork just like our products. For a longer version, perhaps you'd like to first read the story of Freddie Vulgar and then our store info.